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Lean for Healthcare

Lean healthcare is not about temporary changes—it's a fundamental shift in the way you think about your customers, your workforce, your suppliers, and your partners. This course designed specifically for healthcare professionals teaches you how to implement lean principles through a mix of conceptual knowledge and practical skills.

Through this course, your organization can realize profound financial and cultural benefits:  greater market share, improved productivity, lower capital requirements, and reduced turnover.

Accreditation: This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of the University of Tennessee College of Medicine and UT College of Business. The University of Tennessee College of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

Certification: The University of Tennessee College of Medicine designates this educational activity for a maximum of 34.50 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Key Benefits


This five-day workshop is an applications-oriented course designed specifically for healthcare professionals. It uses a mix of lectures, hands-on case analyses, experiential three-phase simulation, and small interactive group sessions to teach the principles of lean transformation.

After taking this course, you'll be able to . . .
  • Understand the root causes of operational dysfunction
  • Gain new perspectives on operational improvement
  • Be able to better identify high-leverage areas for improvement
  • Gain an understanding of the most common lean tools for improvement
  • Understand the role of human and organizational elements in implementing and sustaining a lean transformation
Your takeaways from this course will be . . .
  • A strategic plan for implementing lean principles
  • A Lean for Healthcare certificate plaque
  • AMA, AAPA, or CEU credits

Intended Audience


Hospital executives from department heads to CEOs, physician and dentist leaders, practice managers, nursing executives, hospital engineers, directors of ancillary operations, medical suppliers (close to point of use). Participants should be primarily interested in targeting operations improvement for increasing quality, efficiency, satisfaction, throughput, and, ultimately, profit (or mission).

Duration/Dates


1 week

August 6–10
November 5–9

Faculty


Joseph “Jody” Crane, MD, MBA—adjunct faculty member, University of Tennessee Physician Executive MBA (PEMBA) program, in the area of physician-led operations improvement and the application of lean manufacturing concepts in the healthcare environment. Jody is an emergency physician practicing at Mary Washington Hospital in Fredericksburg, Virginia, and a graduate of PEMBA.

Keith Leitner, MS—faculty member, Center for Executive Education, in the area of lean enterprise deployment. Keith has served business and industry as a management consultant for many years implementing the concepts of lean in both private and defense industries.

Charles “Chuck” Noon, Ph.D..—professor of management science, University of Tennessee. Chuck teaches in the full-time MBA program, was a founding member of the Physician Executive MBA Program, and teaches at the Institute for Healthcare Improvement’s Emergency Department Collaborative. His teaching interests include operational improvement, business modeling, optimization, simulation, and decision analysis.

Cost


$4,500

Cost of the program includes . . . 
  • Most meals
  • Single-room hotel lodging
  • On-campus transportation
  • Materials/simulations
  • Professional education credits, where applicable
Preferred pricing is available for multiple attendees from the same organization, current students and alumni of the Executive-Level MBA programs, and individuals who qualify for our General Services Agency (GSA) tuition rates. Note: if you qualify for GSA tuition rates, meals and lodging will be billed separately.

Visit our preferred pricing page or call +1 (865) 974-5001 for more information.